Guest Experience Associate – 5‑Star Welcomes

SP Plus Corporation; Truckee (CA); Sur place; USD 30 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Disability insurance

Life insurance

Résumé du poste

SP+ Hospitality is seeking a Guest Service Representative to warmly greet guests as they enter or exit our hotel or garage and to assist with valet operations and customer service. The role emphasizes professional appearance, positive interactions, and adherence to standards.

The position pays $22.00–$23.00 per hour, is non-exempt, and includes diverse benefits. Training and a supportive team culture are emphasized in the posting.

Qualifications

• Ability to smile, acknowledge, greet and extend a warm welcome to each customer.
• Ability to maintain high standard of cleanliness of work area and personal appearance.
• Ability to communicate effectively in English, written and oral.

Responsabilités

• Greet all guests entering or exiting the hotel or garage, upholding 5 star standards.
• Collect valet parking fees using the latest technology and parking software.
• Answer phones with a smile and provide courteous service.

Connaissances

Warm welcome

Customer greeting

English communication

Professional appearance

Description du poste

SP+ Hospitality is seeking a Guest Service Representative to warmly greet guests as they enter or exit our hotel or garage and to assist with valet operations and customer service. The role emphasizes professional appearance, positive interactions, and adherence to standards.

The position pays $22.00–$23.00 per hour, is non-exempt, and includes diverse benefits. Training and a supportive team culture are emphasized in the posting.