Guest Experience Associate

Ultipro; Fort Collins (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Pooled tips

Damn Good food discount

Medical, dental, and vision after 1 yr

401(k) after 6 months

PTO after 1 year

Torchy’s Family Foundation

Job summary

Torchy’s Tacos in Fort Collins, CO is seeking team members for the Hospitality Team to greet guests, take orders, and ensure a memorable dining experience. You will learn the menu, promote promotions, and work closely with the kitchen and management to deliver fast, friendly service.

Minimum qualifications include a flexible schedule and required certifications (Food Handler and Alcohol Server) by day one. Benefits include discounts, access to health options after milestones, and growth

Qualifications

• Availability to work a flexible schedule.
• State and local requirements for Food Handler’s and Alcohol Server certifications must be met.
• Certifications must be obtained by your first day or within location timelines.

Responsibilities

• Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
• Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
• Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations.
• Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed.
• Cleanliness: Ensure all guest-facing areas are neat, clean, inviting.
• Teamwork: Work with managers, the kitchen, and the Hospitality Team to ensure smooth service.
• Additional Support: Perform other duties as assigned.

Skills

Customer service

POS systems

Flexible schedule

Job description

Torchy’s Tacos in Fort Collins, CO is seeking team members for the Hospitality Team to greet guests, take orders, and ensure a memorable dining experience. You will learn the menu, promote promotions, and work closely with the kitchen and management to deliver fast, friendly service.

Minimum qualifications include a flexible schedule and required certifications (Food Handler and Alcohol Server) by day one. Benefits include discounts, access to health options after milestones, and growth