Guest Experience Ambassador | Reservations & Service

Oversee; Santa Rosa Beach (FL); On-site; USD 33,750 - 41,250; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Job summary

A vacation rental management company in Santa Rosa Beach is seeking a Guest Ambassador to provide excellent customer service and create exceptional experiences for guests. Responsibilities include managing reservations and addressing guest needs. Candidates should have a high school diploma and at least 2 years of hospitality experience. This full-time entry-level position offers a salary of $37,500 and a variety of benefits, including health care and paid time off.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience in hospitality or customer service.
• Excellent communication and customer service skills.
• Strong multitasking and organizational skills.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Create exceptional experiences for guests by providing excellent customer service.
• Manage guest reservations, including booking, check-in, and check-out procedures.
• Coordinate with cleaning and maintenance teams to ensure properties are always clean and well-maintained.
• Address guest concerns and resolve issues in a timely and professional manner.
• Respond promptly to guest inquiries and provide accurate information about local attractions and amenities.
• Assist with marketing efforts to promote properties and services.

Job description

A vacation rental management company in Santa Rosa Beach is seeking a Guest Ambassador to provide excellent customer service and create exceptional experiences for guests. Responsibilities include managing reservations and addressing guest needs. Candidates should have a high school diploma and at least 2 years of hospitality experience. This full-time entry-level position offers a salary of $37,500 and a variety of benefits, including health care and paid time off.