Guest Experience Ambassador – Player’s Club

casinodelsolcareers; Tucson (AZ); On-site; USD 30,000 - 42,000; Full time

Job summary

Casino Del Sol Resort is seeking an Ambassador 1 in Tucson to staff the Player’s Club office, issue cards, and assist guests with inquiries, transactions, and information on points, comps, and promotions. You will actively recruit new memberships and promote casino services.

Responsibilities include greeting guests, processing membership data, promoting promotions, and helping facilitate events. A high standard of professionalism and the ability to work in a fast-paced environment are required.

Qualifications

• Six months guest service experience.
• Must pass competency assessment.
• Must be able to work in a smoking environment.
• Must have employment eligibility in the U.S.
• Must obtain, maintain, and retain a valid gaming license.

Responsibilities

• Greets guests on the gaming floor and assists with inquiries and transactions.
• Promotes the Player’s Club program and promotions.
• Creates and issues rewards cards and processes membership data.
• Maintains accuracy and confidentiality of guest data.
• Supports events and promotions and communicates guest needs to management.

Skills

Guest service

Communication skills

Bilingual English/Spanish

Data entry

Word processing

Spreadsheets

Ten-key

Education

High school diploma or GED

Tools

Office software

Job description

Casino Del Sol Resort is seeking an Ambassador 1 in Tucson to staff the Player’s Club office, issue cards, and assist guests with inquiries, transactions, and information on points, comps, and promotions. You will actively recruit new memberships and promote casino services.

Responsibilities include greeting guests, processing membership data, promoting promotions, and helping facilitate events. A high standard of professionalism and the ability to work in a fast-paced environment are required.