Guest Experience Ambassador — Oasis Events & Entry

Gun Lake Casino Resort; Michigan; Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

Gun Lake Casino Resort in Michigan is seeking an enthusiastic Ambassador/Greeter to warmly welcome guests at the Wawyé Oasis and manage entry for pools and events. You will verify tickets, assist with ticketing, and help maintain smooth guest flow with a focus on exceptional service.

Ideal candidates are 18+, with prior customer service experience, familiarity with electronic ticketing, and the ability to handle cash transactions in a casino environment. A gaming license is required.

Qualificações

• High school diploma or GED is required.
• Experience in a customer service or hospitality role helps.
• Familiarity with electronic ticketing systems preferred.
• Must be able to obtain a gaming license with Gun Lake Tribal Gaming Commission.

Responsabilidades

• Greet guests as they arrive at the Oasis and manage entry.
• Verify guest room key or eTix for entry to pools and arena.
• Assist guests with ticketing and eTix kiosks as needed.
• Maintain smooth guest flow and assist with event setup/breakdown.
• Handle cash transactions and follow cash handling procedures.
• Coordinate with security and management during emergencies.

Conhecimentos

Customer service

Cash handling

Communication

Ticketing systems

TIPS certification

Formação académica

High school diploma or GED

Ferramentas

Ticket kiosks

Descrição da oferta de emprego

Gun Lake Casino Resort in Michigan is seeking an enthusiastic Ambassador/Greeter to warmly welcome guests at the Wawyé Oasis and manage entry for pools and events. You will verify tickets, assist with ticketing, and help maintain smooth guest flow with a focus on exceptional service.

Ideal candidates are 18+, with prior customer service experience, familiarity with electronic ticketing, and the ability to handle cash transactions in a casino environment. A gaming license is required.