Guest Experience Ambassador - Marketing Liaison

Hilton Head Island M&S; Coligny (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Hotel discounts

401(k) match up to 6%

Growth opportunities

Job summary

Marriott Vacation Club is hiring a Lobby Ambassador to greet guests in the lobby, introduce them to our Marketing team, and deliver outstanding service with local area recommendations. You will assist guests, address questions, and help resolve issues to ensure an enjoyable visit.

The role emphasizes friendly, proactive interaction, exceptional communication, and the ability to work a flexible schedule, including weekends and holidays, in a hotel/resort setting.

Qualifications

• Excellent communication and computer skills.
• Ability to engage guests in person and provide friendly service.
• Comfort with standing/walking for extended periods.
• Flexible schedule including weekends and holidays.

Responsibilities

• Engage guests in the lobby and introduce them to the Marketing team.
• Provide elevated, face-to-face customer service and local recommendations.
• Offer assistance and resolve guest questions or issues when possible.
• Suggest local attractions and restaurants to enhance guest experience.

Skills

Customer service

Face-to-face interaction

Communication

Problem solving

Tools

Computer skills

Job description

Marriott Vacation Club is hiring a Lobby Ambassador to greet guests in the lobby, introduce them to our Marketing team, and deliver outstanding service with local area recommendations. You will assist guests, address questions, and help resolve issues to ensure an enjoyable visit.

The role emphasizes friendly, proactive interaction, exceptional communication, and the ability to work a flexible schedule, including weekends and holidays, in a hotel/resort setting.