Guest Experience Ambassador (Full/Part-Time)

Compass Group USA; Berea (OH); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Free meals

Uniforms provided

Laundering service

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Compass Group USA is hiring for Customer Ambassador positions in Berea, OH. We are seeking friendly, motivated individuals for full-time and part-time shifts; weekends and holidays required.

As a guest-facing team member in our hospitality-focused environment, you will greet guests, explain menu items, assist customers, and support marketing programs. Pay ranges from $19 to $20 per hour, with free meals and uniforms provided.

Qualifications

• Previous customer service experience required.
• Ability to lift and/or move up to 50 pounds.

Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Skills

Customer service

Job description

Compass Group USA is hiring for Customer Ambassador positions in Berea, OH. We are seeking friendly, motivated individuals for full-time and part-time shifts; weekends and holidays required.

As a guest-facing team member in our hospitality-focused environment, you will greet guests, explain menu items, assist customers, and support marketing programs. Pay ranges from $19 to $20 per hour, with free meals and uniforms provided.