Guest Experience Ambassador for The Masters

Augusta National Golf Club; United States; On-site; USD 12,000 - 15,000; Full time

Job summary

Augusta National Golf Club is seeking a Greeter for the Masters Tournament to warmly welcome patrons and ensure service meets club standards. The role involves guiding members and guests, learning key locations around the course, and assisting with signage related to wait times and alcohol availability.

The position requires adaptability to weather conditions, physical activity, and a strong customer-service mindset.

Qualifications

• Displays interpersonal skills to work within a team environment.
• Ability to work in conditions that may include heat, cold, rain or other adverse conditions.
• Requires stooping, bending, lifting and transporting of objects up to 30 pounds.
• Requires sitting or standing for extended periods of time.
• Displays integrity and sincerity interacting with others.

Responsibilities

• Greets and directs all members, players, caddies and patrons in a friendly, courteous and professional manner.
• Learns surrounding locations including restrooms, first aid, score boards, condiment stands, exits from course, pairing sheets and nearby golf holes that patrons may request.
• Assists the Stand Supervisor in determining the time to be posted on Awareness Signs pertaining to wait time and alcohol availability.

Skills

Interpersonal skills

Teamwork

Stamina

Customer service

Job description

Augusta National Golf Club is seeking a Greeter for the Masters Tournament to warmly welcome patrons and ensure service meets club standards. The role involves guiding members and guests, learning key locations around the course, and assisting with signage related to wait times and alcohol availability.

The position requires adaptability to weather conditions, physical activity, and a strong customer-service mindset.