Guest Experience Ambassador — Bilingual

Okcnp; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k)

401(k) matching

In-person work

Job summary

Ronald McDonald House Charities of Oklahoma City (RMHC-OKC) is seeking a Guest Services Coordinator to support families in a semi-medical environment. The role emphasizes warmth, respectful communication, and assistance with guest services, volunteer coordination, and house operations.

Applicants should have a high school education, be bilingual in Spanish and English if possible, and be able to lift 25 pounds. This is a part-time, in-person position based at Memorial Road.

Qualifications

• High School diploma required; some college preferred.
• Bi-lingual Spanish and English helpful.
• Able to work holidays, nights/weekends on occasion.
• Excellent customer service and professionalism.
• Able to lift 25 pounds and be on your feet.

Responsibilities

• Greet and register guests; provide tours and policy orientation.
• Handle guest referrals and maintain guest records with privacy compliance.
• Coordinate with House Manager on volunteers and guest services.
• Ensure safety, cleanliness, and incident reporting per RMHC-OKC guidelines.
• Maintain detailed activity logs and assist with meal preparation when needed.

Skills

Bi-lingual (Spanish & English)

Strong communication

Time management

Discretion and confidentiality

Education

High School diploma

Tools

Microsoft Office

Job description

Ronald McDonald House Charities of Oklahoma City (RMHC-OKC) is seeking a Guest Services Coordinator to support families in a semi-medical environment. The role emphasizes warmth, respectful communication, and assistance with guest services, volunteer coordination, and house operations.

Applicants should have a high school education, be bilingual in Spanish and English if possible, and be able to lift 25 pounds. This is a part-time, in-person position based at Memorial Road.