Bilingual Guest Services Ambassador

University Hospitals Trust; Oklahoma City (OK); On-site; USD 21,000 - 29,000; Full time

Job summary

University Hospitals Trust in Oklahoma City seeks an Ambassador to warmly welcome guests, assist with directions, and provide information. The role requires strong customer service, bilingual English/Spanish communication, and ability to manage inquiries in a hospital setting.

The Ambassador will support facility operations, respond to emergencies, and handle clerical tasks while maintaining a clean information desk and a professional appearance.

Qualifications

• High School education required.
• Bilingual English and Spanish required; minimum one year of customer service experience.

Responsibilities

• Greet guests and direct them to destinations.
• Provide information and assist with wayfinding.
• Support facility operations and maintain organized service areas.
• Handle phone calls and relay messages.
• Maintain logs and assist with clerical tasks.

Skills

Bilingual EN/ES

Customer service

Office software

Education

High School

Job description

University Hospitals Trust in Oklahoma City seeks an Ambassador to warmly welcome guests, assist with directions, and provide information. The role requires strong customer service, bilingual English/Spanish communication, and ability to manage inquiries in a hospital setting.

The Ambassador will support facility operations, respond to emergencies, and handle clerical tasks while maintaining a clean information desk and a professional appearance.