Guest Experience Ambassador

Pacifica Hotels; San Diego (CA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Vacation and Sick Leave

Team Member Travel Program

Job summary

A premier hospitality provider in San Diego seeks a dedicated Guest Service Representative to enhance guest experiences. The ideal candidate should have a high school diploma and at least 1-3 years of relevant hotel operations experience. Responsibilities include welcoming guests, managing check-ins and check-outs, and maintaining positive guest relations. Competitive hourly pay between $19.00 and $20.00, alongside benefits like medical insurance and travel perks, are offered in this dynamic role.

Qualifications

• At least 1-3 years’ experience in a similar role within hotel operations.
• Skillful in project planning/tasks and able to prioritize projects/tasks.

Responsibilities

• Maintain a friendly, cheerful, and courteous demeanor at all times.
• Greet arriving guests and complete established check-in procedures.
• Facilitate guest departures by following established procedures.

Skills

Highly organized and efficient

Excellent communicator and team motivator

Pro-active and results driven

Ability to adapt and demonstrate flexibility

Education

High School

Tools

MS Office Suite

hotel operations software

Job description

A premier hospitality provider in San Diego seeks a dedicated Guest Service Representative to enhance guest experiences. The ideal candidate should have a high school diploma and at least 1-3 years of relevant hotel operations experience. Responsibilities include welcoming guests, managing check-ins and check-outs, and maintaining positive guest relations. Competitive hourly pay between $19.00 and $20.00, alongside benefits like medical insurance and travel perks, are offered in this dynamic role.