Guest Experience Ambassador

Flik Hospitality Group; Auburn (AL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Complimentary meals

Uniforms provided

Laundering service

Job summary

Flik Hospitality Group is seeking energetic Customer Ambassador team members in Auburn, AL. You will greet guests, offer samples, and help lead guest-facing wellness and marketing programs in a hospitality-driven environment.

Positions include both full-time and part-time schedules with varying start times (5:00 am–1:30 pm or 6:00 am–2:30 pm) based on business needs. Prior customer service or dining experience is preferred; uniforms and meals are provided where applicable.

Qualifications

• Previous customer service experience preferred.
• Guest-facing dining service experience preferred.

Responsibilities

• Greet every customer with hospitality and courtesy.
• Support team members to ensure daily success.
• Relay customer concerns to supervisors for resolution.
• Ensure marketing, wellness and culinary programs are current and in place.
• Lead weekly promotions and guest programs.
• Share best practices and recognize co-workers.
• Explain daily menu items clearly and accurately to customers.
• Assist customers in buying decisions and communicate effectively.
• Maintain attractive display foods and serve meals neatly.
• Perform other duties as assigned.

Skills

Customer service

Guest-facing service

Job description

Flik Hospitality Group is seeking energetic Customer Ambassador team members in Auburn, AL. You will greet guests, offer samples, and help lead guest-facing wellness and marketing programs in a hospitality-driven environment.

Positions include both full-time and part-time schedules with varying start times (5:00 am–1:30 pm or 6:00 am–2:30 pm) based on business needs. Prior customer service or dining experience is preferred; uniforms and meals are provided where applicable.