Guest Experience Champion | Flexible Hours

Target; Birmingham (AL); On-site; USD 18,000 - 25,000; Full time

Job summary

Target is seeking a Guest Advocate in Birmingham, AL, to help guests enjoy a welcoming, efficient shopping experience. You will greet customers, assist with finding items, resolve issues, and guide them through loyalty programs and app features.

This role emphasizes strong communication, teamwork, and adaptability in a fast-paced retail environment, with duties spanning checkout operations and customer service.

Qualifications

• Communicating effectively, including positive language and attentiveness to guests' needs.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to use handheld scanners and operate store tech as directed.
• Work independently and as part of a team.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments.
• Greet guests at appropriate distances and engage in warm, helpful interactions.
• Help guests find items or resolve issues to ensure a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Stock supplies during open hours and support store cleanliness and safety.
• Promote and explain Target apps, loyalty programs and current promos.

Skills

Communicating effectively

Welcoming attitude

Attention to detail

Educate guests about products

Adapt to fast-paced environment

Teamwork and flexibility

Job description

Target is seeking a Guest Advocate in Birmingham, AL, to help guests enjoy a welcoming, efficient shopping experience. You will greet customers, assist with finding items, resolve issues, and guide them through loyalty programs and app features.

This role emphasizes strong communication, teamwork, and adaptability in a fast-paced retail environment, with duties spanning checkout operations and customer service.