CUSTOMER AMBASSADOR (FULL TIME AND PART TIME)

Flik Hospitality Group; Auburn (AL); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Complimentary meals

Uniforms provided

Laundering service

Zusammenfassung

Flik Hospitality Group is seeking energetic Customer Ambassador team members in Auburn, AL. You will greet guests, offer samples, and help lead guest-facing wellness and marketing programs in a hospitality-driven environment.

Positions include both full-time and part-time schedules with varying start times (5:00 am–1:30 pm or 6:00 am–2:30 pm) based on business needs. Prior customer service or dining experience is preferred; uniforms and meals are provided where applicable.

Qualifikationen

• Previous customer service experience preferred.
• Guest-facing dining service experience preferred.

Aufgaben

• Greet every customer with hospitality and courtesy.
• Support team members to ensure daily success.
• Relay customer concerns to supervisors for resolution.
• Ensure marketing, wellness and culinary programs are current and in place.
• Lead weekly promotions and guest programs.
• Share best practices and recognize co-workers.
• Explain daily menu items clearly and accurately to customers.
• Assist customers in buying decisions and communicate effectively.
• Maintain attractive display foods and serve meals neatly.
• Perform other duties as assigned.

Kenntnisse

Customer service

Guest-facing service

Jobbeschreibung

• We are hiring immediately for full time and part time CUSTOMER AMBASSADOR positions.
• Location: Auburn Athletics - 702 Biggio Drive, Auburn, AL 36849. Note: online applications accepted only.
• Schedule: Full time and part time schedule. Days may vary; 5:00 am to 1:30 pm, or 6:00 am to 2:30 pm, will change based on business demands. Further details upon interview.
• Requirement: Previous customer service and guest-facing dining service experience preferred.
• Perks: Complimentary meals, uniforms provided, and willing to train!
• Internal Employee Referral Bonus Available
• Pay Range: $18.00 per hour to $20.00 per hour.

Flik Hospitality Group

Free meals, uniforms and laundering service available at select locations.

Job Summary

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Essential Duties and Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Qualifications

• Ability to lift and/or move up to 50 pounds.

Associates At FLIK Are Offered Many Fantastic Benefits

Both full-time and part-time positions offer the following benefits to associates

Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates

Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.