Guest Experience Agent - Premier Lounge (Part-Time)

Omni Hotels & Resorts; Austin (TX); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free Downtown Parking

Associate Cafeteria with Daily Complimentary Hot Meals

Medical, Dental, Vision coverage

401(K) Match

Tuition Reimbursement and Adoption Services Aid

Travel Discounts on Hotel Rooms, Food & Beverage

Development Opportunities including Discounted E-Cornell Courses

Job summary

Omni Hotels & Resorts is seeking a part-time Guest Service Agent in Austin, Texas. The role involves ensuring exceptional service for guests on the Omni Premier Floors during breakfast and happy hours. Responsibilities include assisting with reservations, maintaining cleanliness, and interacting warmly with guests. The ideal candidate will have strong organizational skills, previous customer service experience, and the ability to work weekends and holidays. Unique perks and benefits are included in the position.

Qualifications

• Strong organizational and prioritization skills.
• Ability to work well under pressure, dealing with many arrivals and departures.
• Previous customer service experience.
• Must be able to work weekends and holidays.

Responsibilities

• Ensure extraordinary service to guests on Omni Premier Floors.
• Assist in arranging reservations and special requests.
• Maintain cleanliness of the public area (lounge).
• Interact with guests to enhance their hotel experience.

Skills

Organizational skills

Customer service experience

Cashiering experience

Fluency in a foreign language

Job description

Omni Hotels & Resorts is seeking a part-time Guest Service Agent in Austin, Texas. The role involves ensuring exceptional service for guests on the Omni Premier Floors during breakfast and happy hours. Responsibilities include assisting with reservations, maintaining cleanliness, and interacting warmly with guests. The ideal candidate will have strong organizational skills, previous customer service experience, and the ability to work weekends and holidays. Unique perks and benefits are included in the position.