Guest Experience Agent — Opening Team

Peachtree Group Hospitality Management; Prattville (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

StudioRes Prattville, operated by Peachtree Group Hospitality Management, is opening in Prattville, Alabama. We seek a Guest Service Agent to handle check-ins/outs, payments, billing adjustments, and guest reservations with warmth and professionalism, helping shape a premier guest experience.

Join an opening team focused on service excellence and teamwork. Benefits include medical/dental/vision, life insurance, 401(k) match, paid holidays and PTO, and access to an Employee Assistance Program.

Qualifications

• 1 year of customer service experience required.

Responsibilities

• Process check-ins/outs accurately and efficiently.
• Secure payments and verify/adjust billing.
• Assist guests with reservations and requests professionally.

Skills

Customer service

Job description

StudioRes Prattville, operated by Peachtree Group Hospitality Management, is opening in Prattville, Alabama. We seek a Guest Service Agent to handle check-ins/outs, payments, billing adjustments, and guest reservations with warmth and professionalism, helping shape a premier guest experience.

Join an opening team focused on service excellence and teamwork. Benefits include medical/dental/vision, life insurance, 401(k) match, paid holidays and PTO, and access to an Employee Assistance Program.