Guest Experience Agent (Opening Team)

StudioRes Prattville; Prattville (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays and paid time off

Employee Assistance Program

Job summary

StudioRes Prattville, a newly built extended-stay hotel, is seeking a friendly Guest Service Agent to join our opening team in Prattville, Alabama. You will handle check-ins/check-outs, process payments, verify billing, and help guests with reservations and requests while upholding brand standards.

This role offers the chance to shape guest experiences from day one, collaborate with a service-focused team, and grow a rewarding career with Peachtree Group, an Equal Opportunity Employer that

Qualifications

• 1 year of customer service experience.

Responsibilities

• Process check-ins and check-outs for guests.
• Secure payments and verify/adjust guest billing.
• Assist guests with reservations and requests in a friendly, timely manner.
• Maintain high standards of quality to ensure guest satisfaction.

Skills

Customer Service

Job description

StudioRes Prattville, a newly built extended-stay hotel, is seeking a friendly Guest Service Agent to join our opening team in Prattville, Alabama. You will handle check-ins/check-outs, process payments, verify billing, and help guests with reservations and requests while upholding brand standards.

This role offers the chance to shape guest experiences from day one, collaborate with a service-focused team, and grow a rewarding career with Peachtree Group, an Equal Opportunity Employer that