Guest Experience Agent - Front Desk Mastery & Daily Pay

Aimbridge Hospitality; Fort Worth (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent at Extended Stay America Fort Worth – Fossil Creek. You will greet guests, manage check-ins/outs, and handle reservations with a focus on hospitality excellence.

Ideal candidates will provide friendly service, communicate effectively with guests and staff, and swiftly resolve issues while multitasking in a fast-paced lobby environment.

Qualifications

• High school diploma or equivalent; hotel or related field experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, friendly guest service and seamless check-ins/check-outs.
• Communicate clearly with guests and team to keep operations flowing smoothly.
• Think quickly to resolve issues and turn challenges into positive guest outcomes.
• Multitask by handling reservations, guest requests, and financial details efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent; hotel experience preferred

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent at Extended Stay America Fort Worth – Fossil Creek. You will greet guests, manage check-ins/outs, and handle reservations with a focus on hospitality excellence.

Ideal candidates will provide friendly service, communicate effectively with guests and staff, and swiftly resolve issues while multitasking in a fast-paced lobby environment.