Guest Experience Agent – Front Desk (Flexible Hours)

Drury Hotels Company, LLC; Indianapolis (IN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Hotel discounts

Free room nights

Health insurance

Job summary

Drury Inn & Suites - 8180 N. Shadeland Ave, Indianapolis, IN 46250 is hiring for a Full Time front desk role at $18.50 per hour. You will greet guests, check them in and out, manage records, and handle cash with courtesy and accuracy.

You will assist with breakfast and Kickback service, promote programs, and resolve guest questions to ensure a warm, effortless stay. Our team enjoys incentives, work-life balance, discounts, and growth opportunities at Drury Hotels.

Qualifications

• Friendly, organized, multitasker.
• Able to handle money and make change.
• Willingness to work alone as scheduled.

Responsibilities

• Check guests in and out; maintain guest records.
• Promote programs and monitor guest satisfaction.
• Handle cash and provide courteous guest service.
• Assist with breakfast and Kickback service, including setup and cleaning.

Skills

Customer service

Attention to detail

Cash handling

English proficiency

Tools

Office machines

Job description

Drury Inn & Suites - 8180 N. Shadeland Ave, Indianapolis, IN 46250 is hiring for a Full Time front desk role at $18.50 per hour. You will greet guests, check them in and out, manage records, and handle cash with courtesy and accuracy.

You will assist with breakfast and Kickback service, promote programs, and resolve guest questions to ensure a warm, effortless stay. Our team enjoys incentives, work-life balance, discounts, and growth opportunities at Drury Hotels.