Guest Experience Agent — Front Desk (DailyPay & Perks)

Chateau Elan; Braselton (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

Discount food and beverage

Discount retail

YouDecide discount program

Job summary

Chateau Élan Winery & Resort is seeking a friendly front desk associate in Braselton, GA. The role focuses on greeting guests, processing check-ins and check-outs, and delivering accurate information about room rates and local attractions.

You will use a moderately complex computer system, handle payments, and promote HEI Hotels and Resorts programs to guests. Prior hotel experience is preferred, with an emphasis on customer service and problem-solving in a fast-paced environment.

Qualifications

• Hotel/front desk experience preferred.
• Ability to greet guests warmly and provide information.
• Comfort with cash handling and basic calculations.

Responsibilities

• Greet customers with a friendly and sincere welcome.
• Register guests and input/retrieve information in the computer system.
• Promote hotel programs and services to guests.
• Handle check-in/check-out and process payments accurately.
• Assist guests with inquiries, local attractions, and room details.

Skills

Guest service

Communication

Interpersonal skills

Cash handling

Multitasking

Tools

Moderately complex computer system

Job description

Chateau Élan Winery & Resort is seeking a friendly front desk associate in Braselton, GA. The role focuses on greeting guests, processing check-ins and check-outs, and delivering accurate information about room rates and local attractions.

You will use a moderately complex computer system, handle payments, and promote HEI Hotels and Resorts programs to guests. Prior hotel experience is preferred, with an emphasis on customer service and problem-solving in a fast-paced environment.