Guest Experience Agent | Front Desk, Daily Pay & Benefits

Aimbridge Hospitality; Tucson (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Westward Look Wyndham Grand Resort & Spa in Tucson, AZ is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable departures. As the face of the hotel, you’ll ensure guests feel at home and help turn requests into seamless experiences.

You’ll handle reservations, coordinate with teams, and keep front desk operations humming with accuracy. This full-time role includes a comprehensive benefits package after a waiting period, with medical, dental, vision, life and

Qualifications

• Must have a high school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.
• Experience in a hotel or related field is a plus.

Responsibilities

• Provide warm, friendly guest service and ensure smooth check-ins/check-outs.
• Communicate clearly with guests and team members to coordinate requests.
• Think quickly to resolve issues and turn challenges into positive guest experiences.
• Manage reservations, front desk tasks and financial details with accuracy and efficiency.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Westward Look Wyndham Grand Resort & Spa in Tucson, AZ is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable departures. As the face of the hotel, you’ll ensure guests feel at home and help turn requests into seamless experiences.

You’ll handle reservations, coordinate with teams, and keep front desk operations humming with accuracy. This full-time role includes a comprehensive benefits package after a waiting period, with medical, dental, vision, life and