Guest Experience Agent — Front Desk

Pyramid Global Hospitality; Paradise Valley (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health insurance

401k with company match

Paid time off

On-site wellness programs

Job summary

Pyramid Global Hospitality is seeking a friendly and professional Front Desk Associate at Mountain Shadows Resort in Scottsdale, Arizona. The role includes welcoming guests, managing reservations, and providing local information to enhance their stay.

Ideal candidates will have at least one year of front desk experience, excellent communication skills, and a positive attitude. Join a company that values its employees and offers comprehensive benefits packages. Embrace your career in a supportive environment that fosters growth and personal development.

Qualifications

• 1 Year Hotel/resort front desk experience preferred.
• Reading, writing and oral proficiency in English.
• Ability to maintain a pleasant disposition in high stress environment.

Responsibilities

• Display a friendly, courteous manner with guests and employees.
• Welcome and register guests and handle requests.
• Quoting availability and completing room reservations.

Skills

Customer service skills

Communication skills

Computer proficiency

Sales orientation

Interpersonal skills

Education

High school diploma or equivalent

Tools

Opera software

Job description

Pyramid Global Hospitality is seeking a friendly and professional Front Desk Associate at Mountain Shadows Resort in Scottsdale, Arizona. The role includes welcoming guests, managing reservations, and providing local information to enhance their stay.

Ideal candidates will have at least one year of front desk experience, excellent communication skills, and a positive attitude. Join a company that values its employees and offers comprehensive benefits packages. Embrace your career in a supportive environment that fosters growth and personal development.