Guest Experience Agent — Flexible Scheduling

Dhillon Hotel Inc; Williston (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Training & development

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

Dhillon Hotel Inc in Williston is looking for a positive and friendly Front Desk Agent to provide exceptional service to hotel guests. Responsibilities include assisting with check-in/check-out, answering inquiries, and maintaining communication with housekeeping. Candidates should have a friendly personality, computer literacy, and familiarity with hospitality standards. The position offers flexible scheduling and opportunities for career advancement.

Qualifications

• Able to lift 30 pounds.
• Familiarity with hospitality industry standards.
• Able to resolve issues with a customer-focused orientation.

Responsibilities

• Assist guests with the check-in and check-out processes.
• Take reservations and answer questions via phone, email, and in-person.
• Ensure compliance with health and quality standards.

Skills

Friendly and outgoing personality

Computer literacy

Proficient in English

Job description

Dhillon Hotel Inc in Williston is looking for a positive and friendly Front Desk Agent to provide exceptional service to hotel guests. Responsibilities include assisting with check-in/check-out, answering inquiries, and maintaining communication with housekeeping. Candidates should have a friendly personality, computer literacy, and familiarity with hospitality standards. The position offers flexible scheduling and opportunities for career advancement.