Guest Experience Agent | Flexible Hours + Bonuses

Drury Hotels Company, LLC; Lakeview Park (AL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Hotel discounts

Free room nights

401(k) matching

Professional development

Job summary

Drury Hotels at Drury Inn & Suites - 160 State Farm Parkway, Birmingham, AL 35209 seeks a friendly front desk agent to welcome guests and manage check-in/out with efficiency. You will promote hotel programs, maintain guest records, process payments, and help with breakfast service and evening Kickback events.

A positive, guest-first attitude is essential. We offer quarterly bonuses, flexible scheduling, hotel discounts, and opportunities for growth in a hospitality-driven team.

Qualifications

• Front desk experience is a plus
• Strong customer service and communication skills
• Ability to handle cash and use office equipment

Responsibilities

• Greet guests in a friendly, professional manner and assist with check-in/out
• Promote hotel programs, manage guest records, and handle transactions
• Assist with breakfast service and Kickback setup
• Maintain high standards of hospitality and guest satisfaction

Job description

Drury Hotels at Drury Inn & Suites - 160 State Farm Parkway, Birmingham, AL 35209 seeks a friendly front desk agent to welcome guests and manage check-in/out with efficiency. You will promote hotel programs, maintain guest records, process payments, and help with breakfast service and evening Kickback events.

A positive, guest-first attitude is essential. We offer quarterly bonuses, flexible scheduling, hotel discounts, and opportunities for growth in a hospitality-driven team.