Guest Experience Agent - Flexible Hours

RiverPlace Hotel; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

RiverPlace Hotel in Portland, OR is seeking a warm, proactive hospitality professional to greet arriving guests and assist them with check-in and check-out, ensuring they are comfortable and feel welcome while sharing information about local attractions and hotel services.

This role emphasizes guest-focused service, clear communication, flexibility with scheduling, and the ability to multi-task in a fast-paced environment while maintaining an impeccable eye for detail.

Qualifications

• Experience delivering service to others and creating authentic travel experiences.
• Strong communication skills, written and verbal.
• Flexible schedule with willingness to work varied days and hours.

Responsibilities

• Welcome guests and assist with check in/check out to ensure comfort and welcome.
• Promote hotel services and amenities.
• Collaborate with team to meet guest needs and resolve issues.
• Provide information and create memorable experiences with warm, welcoming personality.

Skills

People person

Great communicator

Flexibility

Multi-tasking

Attention to detail

Job description

RiverPlace Hotel in Portland, OR is seeking a warm, proactive hospitality professional to greet arriving guests and assist them with check-in and check-out, ensuring they are comfortable and feel welcome while sharing information about local attractions and hotel services.

This role emphasizes guest-focused service, clear communication, flexibility with scheduling, and the ability to multi-task in a fast-paced environment while maintaining an impeccable eye for detail.