Guest Experience Agent – Entry Level (On-Site)

Platinum Coastal Group; Jacksonville (FL); Sur place; USD 18 000 - 22 000; Plein temps

Résumé du poste

Platinum Coastal Group in Jacksonville is seeking an entry-level guest services associate to ensure a smooth experience from arrival to departure. You will greet guests and provide attentive in-person assistance.

You will support reservations, arrivals, departures, and special requests, respond professionally to concerns, and relay guest needs to hotel teams to coordinate service. This role requires a personable, dependable attitude and the ability to stay composed in busy environments; training

Qualifications

• Friendly, customer-focused attitude preferred; on-site training provided.

Responsabilités

• Greet guests and provide attentive in-person assistance
• Support reservations, arrivals, departures, and special requests
• Respond professionally to concerns and identify solutions
• Communicate guest needs to relevant hotel or venue teams

Connaissances

Teams

Entry-level

Training

Description du poste

Platinum Coastal Group in Jacksonville is seeking an entry-level guest services associate to ensure a smooth experience from arrival to departure. You will greet guests and provide attentive in-person assistance.

You will support reservations, arrivals, departures, and special requests, respond professionally to concerns, and relay guest needs to hotel teams to coordinate service. This role requires a personable, dependable attitude and the ability to stay composed in busy environments; training