Guest Experience Agent - Boutique Hotel Front Desk

Highgate; Greenville (SC); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation

Tuition reimbursement

Descripción de la vacante

Highgate Hotels seeks a J1 Front Desk Agent for Grand Bohemian Lodge Greenville in Greenville, SC. The role involves greeting guests, checking in/out, handling inquiries, and promoting on-site amenities.

The position requires high school completion, basic computer skills, and a customer‑focused mindset. Prior hotel or service industry experience is preferred; flexibility for shift work is often needed.

Formación

• High school diploma or equivalent required.
• Customer service experience preferred.
• Strong communication and multitasking abilities expected.

Responsabilidades

• Check guests in and out courteously and efficiently.
• Answer guest questions about services, hours, and local attractions.
• Operate front desk computer system and PBX with accuracy.
• Handle packages, messages and deliveries for guests.
• Maintain knowledge of hotel promotions and rate plans.
• Follow cash handling and credit policies.

Conocimientos

Customer Service

Communication

Multitasking

Cash Handling

Computer Experience

Educación

High School diploma or equivalent

College coursework helpful

Herramientas

Front Desk software

PBX/telephone system

Descripción del empleo

Highgate Hotels seeks a J1 Front Desk Agent for Grand Bohemian Lodge Greenville in Greenville, SC. The role involves greeting guests, checking in/out, handling inquiries, and promoting on-site amenities.

The position requires high school completion, basic computer skills, and a customer‑focused mindset. Prior hotel or service industry experience is preferred; flexibility for shift work is often needed.