Guest Experience Advocate - Frontline Park Host

Six Flags Entertainment Corporation; Santa Clarita (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Six Flags Entertainment Corporation in Santa Clarita, CA seeks Guest Relations staff to assist guests with day-to-day park operations, respond to inquiries, and provide accessibility accommodations. You will be the face of the park, delivering world-class guest service with a professional and friendly demeanor.

Responsibilities include answering phones, managing lost and found reports, and supporting Ride Information Center and Will Call.

Qualifications

• Must be at least 18 years old with a high school diploma or equivalent.
• Strong knowledge of park policies and procedures.
• Excellent written and verbal communication skills.
• Basic proficiency with computers and phone systems.
• Professional, self-motivated, and enthusiastic attitude.
• Availability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Assist guests with day-to-day operations in Guest Relations, Lost & Found, Ride Information Center, and Will Call.
• Respond to guest inquiries and address comments and concerns.
• Provide accessibility accommodations for rides and attractions.
• Answer phone lines and manage lost and found reports.

Skills

Guest service mindset

Strong communication

Teamwork

Professional demeanor

Flexibility with schedule

Basic computer skills

Phone system proficiency

Education

High school diploma or equivalent

Tools

Computer basics

Phone systems

Job description

Six Flags Entertainment Corporation in Santa Clarita, CA seeks Guest Relations staff to assist guests with day-to-day park operations, respond to inquiries, and provide accessibility accommodations. You will be the face of the park, delivering world-class guest service with a professional and friendly demeanor.

Responsibilities include answering phones, managing lost and found reports, and supporting Ride Information Center and Will Call.