Guest Experience Advocate | Flexible Shifts & Growth

Target; Chicago (IL); On-site; USD 24,000 - 37,000; Full time

Job summary

Target is looking for a Guest Advocate to greet guests, assist with finding products, and resolve issues to ensure a seamless and friendly shopping experience. You will promote loyalty programs and guide customers on using the Target App, Drive Up and check-out options.

The role requires excellent communication, adaptability to busy periods, and teamwork with store colleagues. Join a dynamic team focused on guest satisfaction, safety and compliance, with opportunities to learn and grow in a

Qualifications

• Strong communication and interpersonal skills to greet and assist guests.
• Ability to resolve guest concerns and customer issues promptly.
• Comfortable working in a fast-paced, active environment with flexible hours.

Responsibilities

• Create a welcoming guest experience by greeting and assisting customers
• Help guests find items and resolve issues to ensure a smooth shopping trip
• Operate checkout and scanning processes efficiently while maintaining accuracy
• Promote targets loyalty programs and be familiar with mobile app features
• Stay attentive to safety, cleanliness and store policies throughout shifts

Skills

Communication

Guest interaction

Teamwork

Problem solving

Adaptability

Tools

Handheld scanners

POS systems

Job description

Target is looking for a Guest Advocate to greet guests, assist with finding products, and resolve issues to ensure a seamless and friendly shopping experience. You will promote loyalty programs and guide customers on using the Target App, Drive Up and check-out options.

The role requires excellent communication, adaptability to busy periods, and teamwork with store colleagues. Join a dynamic team focused on guest satisfaction, safety and compliance, with opportunities to learn and grow in a