Guest Experience Advocate | Flexible Hours & Training

Target; Troy (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Target is seeking a Guest Advocate to provide outstanding guest service in a fast-paced store environment. You will greet guests, help resolve inquiries, and guide customers through promos and loyalty programs while maintaining store standards.

You will also demonstrate knowledge ofDrive Up, Order Pick Up, and other services to ensure a smooth shopping experience. Strong communication and teamwork are essential.

Qualifications

• Strong guest interaction and communication skills.
• Ability to resolve guest concerns through problem solving.
• Attention to detail in checkout operations and tasks.
• Willingness to educate guests about products and services.
• Comfort with using multiple frequency devices and scanners.

Responsibilities

• Demonstrate a service culture prioritizing the guest experience.
• Greet guests and assist with daily tasks.
• Assist guests to solve specific needs and inquiries.
• Inform guests about promos, store activities, and events.
• Know store tools, products, and services to resolve issues.

Skills

Guest interaction

Problem solving

Attention to detail

Education guests

Multi device communication

Teamwork

Adaptive to pace

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to provide outstanding guest service in a fast-paced store environment. You will greet guests, help resolve inquiries, and guide customers through promos and loyalty programs while maintaining store standards.

You will also demonstrate knowledge ofDrive Up, Order Pick Up, and other services to ensure a smooth shopping experience. Strong communication and teamwork are essential.