Guest Experience Advocate - Flexible Schedule & Training

Target; Exton (PA); On-site; USD 19,000 - 28,000; Full time

Job summary

Target is hiring a Guest Advocate in our store who loves helping guests and delivering friendly, efficient service. You will greet guests, explain store offers, assist with omnichannel options like Drive Up and Order Pick Up, and learn to use Target apps to enhance the guest experience.

The role emphasizes teamwork, adaptability, and safe handling of merchandise, with shifts that may include nights and weekends.

Qualifications

• Ability to communicate effectively with guests and teammates.
• Willingness to adapt to varying schedules.
• Comfort with multitasking and handling responsibilities.
• Interest in learning store products and services.
• Proactive in promoting loyalty programs.

Responsibilities

• Demonstrate a service culture by delivering the service standard.
• Greet guests and assist with daily tasks.
• Engage with guests to resolve needs and promote current promos.
• Know and explain benefits of Target Loyalty programs and assist sign-ups.
• Scan and bag items efficiently, and maintain safety standards.
• Support order pickup and drive-up services, including online ordering and returns.

Skills

Guest service

Communication

Teamwork

Flexibility

Product knowledge

Job description

Target is hiring a Guest Advocate in our store who loves helping guests and delivering friendly, efficient service. You will greet guests, explain store offers, assist with omnichannel options like Drive Up and Order Pick Up, and learn to use Target apps to enhance the guest experience.

The role emphasizes teamwork, adaptability, and safe handling of merchandise, with shifts that may include nights and weekends.