Guest Experience Advocate — Flexible Schedule & Benefits

Target; Houston (TX); On-site; USD 18,000 - 26,000; Part time

Job summary

Target is seeking a Guest Advocate to welcome guests, assist with questions, and help ensure a smooth shopping experience. You will engage with guests, promote loyalty programs, and guide them through store features such as Drive Up and online ordering.

Prioritizing accuracy and a friendly demeanor, you will support store operations during peak hours and beyond. This role emphasizes guest interaction, teamwork, and a readiness to learn about products, services, and promotions.

Qualifications

• Excellent communication and guest service skills.
• Welcoming, helpful attitude toward guests and team members.
• Ability to multi-task in a fast-paced retail environment.
• Willing to learn about Target loyalty programs and app features.

Responsibilities

• Demonstrate a service culture that prioritizes the guest experience.
• Create a welcoming environment by greeting guests and assisting with tasks.
• Engage with guests to solve their specific needs and explain promos.
• Be knowledgeable about store products, services, and loyalty benefits.
• Scan and bag items efficiently and accurately.
• Assist guests with Order Pick-Up, Drive Up, and online ordering features.

Skills

Communication

Guest service

Teamwork

Flexibility

Problem solving

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to welcome guests, assist with questions, and help ensure a smooth shopping experience. You will engage with guests, promote loyalty programs, and guide them through store features such as Drive Up and online ordering.

Prioritizing accuracy and a friendly demeanor, you will support store operations during peak hours and beyond. This role emphasizes guest interaction, teamwork, and a readiness to learn about products, services, and promotions.