Guest Experience Advocate - Flexible Hours & Fast-Paced Role

Target; Milford (MA); On-site; USD 25,000 - 37,000; Part time

Job summary

Target is seeking a Guest Advocate in Milford, MA to provide friendly, efficient guest service and help guests navigate products and services. You’ll greet guests, answer questions, and assist with purchases while promoting Target’s loyalty benefits and digital tools.

The role emphasizes flexible scheduling, safety, and teamwork, with opportunities to learn through comprehensive training and ongoing development in a fast-paced retail environment.

Qualifications

• Communicating effectively, using positive language and paying attention to guests' needs.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.

Responsibilities

• Deliver the service standard and create a welcoming guest experience.
• Greet guests and assist with their needs to resolve concerns.
• Inform guests about promos and store activities.
• Explain and enroll guests in Target Loyalty programs.
• Know how to use Target App features and drive-up/order pickup.
• Scan and bag items efficiently, maintaining safety and accuracy.
• Minimize guest wait time while maintaining service quality.
• Handle returns and follow store policies with leadership support.

Skills

Guest interaction

Communication

Teamwork

Flexible schedule

Problem solving

Attention to detail

Multi-device communication

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate in Milford, MA to provide friendly, efficient guest service and help guests navigate products and services. You’ll greet guests, answer questions, and assist with purchases while promoting Target’s loyalty benefits and digital tools.

The role emphasizes flexible scheduling, safety, and teamwork, with opportunities to learn through comprehensive training and ongoing development in a fast-paced retail environment.