Guest Experience Advocate — Flexible Hours

Target; Joliet (IL); On-site; USD 23,000 - 35,000; Full time

Job summary

Target is seeking a Guest Advocate to help guests, deliver a welcoming experience, and support store operations with friendly, accurate service and knowledge of Target Wallet and loyalty programs.

You will greet guests, assist with purchases, drive the guest experience, and participate in a fast-paced team. Flexible scheduling includes nights, weekends and holidays; training will equip you to handle checkout, returns and drive-up orders.

Qualifications

• Excellent communication and guest-service skills.
• Ability to multitask in a fast-paced environment.
• Willing to work flexible hours including nights and weekends.

Responsibilities

• Greet guests and assist with purchases to create a welcoming experience.
• Answer questions, resolve simple concerns, and explain store services and promos.
• Operate checkout and assist with returns, drive-up orders, and loyalty enrollment.

Skills

Communication skills

Customer service mindset

Attention to detail

Educating guests on products/services

Tech-enabled interactions

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to help guests, deliver a welcoming experience, and support store operations with friendly, accurate service and knowledge of Target Wallet and loyalty programs.

You will greet guests, assist with purchases, drive the guest experience, and participate in a fast-paced team. Flexible scheduling includes nights, weekends and holidays; training will equip you to handle checkout, returns and drive-up orders.