Guest Experience Advocate: Fast, Friendly Service

Target; Norridge (IL); On-site; USD 36,000 - 55,000; Full time

Job summary

Target is seeking a Guest Advocate to deliver an easy, inspiring, and friendly guest experience. You will greet guests, help them find items, and resolve issues to ensure a smooth shopping journey.

The role emphasizes strong communication, adaptability in a fast-paced environment, and willingness to educate guests about services and promotions. Ideal candidates enjoy helping others, can work flexible hours including nights and weekends, and excel at multitasking while maintaining high guest

Qualifications

• Clear, respectful communication with guests.
• Ability to interact with diverse guests and fellow team members.
• Detail-oriented approach to transactions and store procedures.
• Willingness to educate guests about products and services.
• Comfort with using handheld scanners and store tech.
• Ability to work both independently and as part of a team.
• Strong problem-solving to resolve guest questions quickly.
• Adaptability to a fast-paced retail environment.

Responsibilities

• Greet guests and provide a welcoming, helpful experience.
• Assist guests in locating items and resolving issues for a smooth shopping trip.
• Handle transactions accurately and efficiently while maintaining a positive attitude.
• Explain features and benefits of Target services and apps to guests.
• Support operations during drive-up, order pick-up, and in-store activities.
• Maintain clean and organized work area; assist peers as needed.
• Uphold safety policies and compliance in all tasks.

Skills

Communication

Guest service

Attention to detail

Educating guests

Multi-device literacy

Teamwork

Independent work

Problem resolution

Job description

Target is seeking a Guest Advocate to deliver an easy, inspiring, and friendly guest experience. You will greet guests, help them find items, and resolve issues to ensure a smooth shopping journey.

The role emphasizes strong communication, adaptability in a fast-paced environment, and willingness to educate guests about services and promotions. Ideal candidates enjoy helping others, can work flexible hours including nights and weekends, and excel at multitasking while maintaining high guest