Guest Experience Advocate

Target; Gaithersburg (MD); On-site; USD 26,000 - 39,000; Full time

Job summary

Target is hiring for a Guest Advocate in a fast-paced store environment. You will greet guests, assist with finding items, resolve issues, and promote rewards programs while delivering an outstanding guest experience.

You should be comfortable with a flexible schedule, including nights, weekends, and holidays. Training will cover customer service, product knowledge, and store policies to help you succeed in this role.

Qualifications

• Excellent communication and guest interaction skills.
• Ability to blend problem solving with guest service to resolve concerns.
• Adaptability to varying guest interactions and situations.
• Willingness to learn about store offerings and services.

Responsibilities

• Greet guests and help them find products or resolve issues for a smooth shopping experience.
• End every guest interaction with a courteous thank-you and positive tone.
• Support team and assist peers while maintaining a respectful attitude.
• Promote and explain benefits, promotions, and store services to guests.
• Operate handheld scanners and other equipment as directed.

Skills

Guest interaction

Problem solving

Teamwork

Flexible schedule

Job description

Target is hiring for a Guest Advocate in a fast-paced store environment. You will greet guests, assist with finding items, resolve issues, and promote rewards programs while delivering an outstanding guest experience.

You should be comfortable with a flexible schedule, including nights, weekends, and holidays. Training will cover customer service, product knowledge, and store policies to help you succeed in this role.