Guest Experience Advocate - Fast, Friendly & Helpful

Target; Kendall Township (IL); On-site; USD 24,000 - 36,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, help with purchases, and drive loyalty enrollment. You’ll help guests locate items, resolve issues, and promote the Target App and current promotions.

This role emphasizes friendliness, speed, and teamwork in a dynamic retail environment. Expect flexible shifts, including nights and weekends, with comprehensive training to build product knowledge and service standards.

Qualifications

• Strong communication and interpersonal skills.
• Ability to assist guests with product location and issues.
• Capable of learning and promoting loyalty programs and store apps.

Responsibilities

• Create an easy, inspiring guest experience by greeting and helping guests.
• Assist guests in finding items and resolving issues for a smooth shopping trip.
• End each guest interaction with a friendly, thankful close.
• Promote current promos, store activities and Target App features to guests.
• Maintain a clean, safe work area and support peers as needed.
• Work flexible shifts including nights and weekends as required.

Skills

Guest interaction

Teamwork

Flexible scheduling

Problem solving

Communication

Job description

Target is seeking a Guest Advocate to welcome guests, help with purchases, and drive loyalty enrollment. You’ll help guests locate items, resolve issues, and promote the Target App and current promotions.

This role emphasizes friendliness, speed, and teamwork in a dynamic retail environment. Expect flexible shifts, including nights and weekends, with comprehensive training to build product knowledge and service standards.