Guest Experience & Admin Lead

Bluegrass Land Title, LLC; Hurricane (WV); On-site; USD 40,000 - 52,000; Full time

Job summary

Bluegrass Land Title, LLC is seeking a Director of First Impressions, blending executive support with front-desk duties. You will greet guests and callers, route inquiries to the appropriate team, and assist with basic admin tasks to keep operations running smoothly.

The role emphasizes hospitality for clients visiting closings, upkeep of reception areas, and collaboration with the Operations team to keep contact lists current and accessible.

Qualifications

• Requires a front-facing customer service background.
• High school diploma or GED required.
• Experience supporting executives is preferred.
• Proficient in Word, Excel, PowerPoint, Outlook.

Responsibilities

• Greet customers in person or by phone with friendly, professional service.
• Route inquiries to the appropriate team member.
• Process paperwork, scan, and file documents as directed.
• Maintain reception area and stock office supplies.
• Prepare basic Word/Excel documents for management.

Skills

Front desk

Customer service

Communication skills

Administrative support

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Bluegrass Land Title, LLC is seeking a Director of First Impressions, blending executive support with front-desk duties. You will greet guests and callers, route inquiries to the appropriate team, and assist with basic admin tasks to keep operations running smoothly.

The role emphasizes hospitality for clients visiting closings, upkeep of reception areas, and collaboration with the Operations team to keep contact lists current and accessible.