Front Desk Concierge — Resident Experience

Avanti Senior Living at Lafayette; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Avanti Senior Living at Lafayette is seeking a Director of First Impressions to greet visitors, answer phones, and support front desk operations with a friendly, professional presence. You will help maintain a safe, welcoming environment for residents and guests while assisting ED and CRD with essential office tasks.

The role requires excellent communication, multi-tasking, and a courteous demeanor, with 18+ years of age and the ability to lift up to 50 pounds.

Qualifications

• Must present as professional with proper grammar and pleasant voice.
• Excellent interpersonal, organizational, time management and written skills.
• Ability to work in a team environment.
• Detail oriented, able to multi-task and handle interruptions.
• Must be at least 18 years old.
• Ability to lift up to 50 pounds.

Responsibilities

• Answer phones with proper greetings and direct calls.
• Greet visitors, sign in/out, and direct as needed.
• Monitor resident safety and report issues to management.
• Keep reception and lobby area clean and orderly.
• Assist with lobby activities and support ED/CRD with office tasks.
• Maintain resident rosters at the front desk for safety.

Skills

Professional demeanor

Interpersonal skills

Organizational skills

Time management

Oral and written communication

Teamwork

Detail oriented

Multitasking

Lift 50 pounds

Microsoft Word

Microsoft Excel

Flexible scheduling

Customer service

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Avanti Senior Living at Lafayette is seeking a Director of First Impressions to greet visitors, answer phones, and support front desk operations with a friendly, professional presence. You will help maintain a safe, welcoming environment for residents and guests while assisting ED and CRD with essential office tasks.

The role requires excellent communication, multi-tasking, and a courteous demeanor, with 18+ years of age and the ability to lift up to 50 pounds.