Property Concierge & Administrative Assistant

Equity LifeStyle Properties; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health plans

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties in Cedar Point, NC is seeking an Administrative Assistant to support residents, guests, and staff on site. You will be the friendly first point of contact, helping with information and transactions to keep the community running smoothly.

Role focuses on providing high-quality customer service, processing payments, and collaborating with the Property Manager to resolve inquiries promptly and professionally.

Qualifications

• Minimum high school diploma or equivalent required.
• At least 1 year in customer service with strong customer service skills.
• Excellent organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to improve office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries professionally.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties in Cedar Point, NC is seeking an Administrative Assistant to support residents, guests, and staff on site. You will be the friendly first point of contact, helping with information and transactions to keep the community running smoothly.

Role focuses on providing high-quality customer service, processing payments, and collaborating with the Property Manager to resolve inquiries promptly and professionally.