Guest Experience Store Leader

Altar'd State; Cary (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

The Guest Engagement Assistant Store Leader at Stand Out For Good Inc. in Cary, NC, will empower a diverse team to deliver an exceptional guest experience.

You will coach, recruit, and develop staff to embody our mission while coaching for sales excellence, operational excellence, and community impact. This role requires a hands-on, guest-facing leader who can balance daily store operations, training, and shifts with holidays, nights, and weekends.

Qualifications

• Strong communication skills with an outgoing personality and willingness to engage with guests.
• Proven record as a successful hospitality leader with a high degree of knowledge in all aspects of leadership including financial results, guest satisfaction and employee relations.
• Ability to maintain a beautiful environment with attention to detail for a pleasing guest experience.
• Desire to contribute to meaningful community impact and causes.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Recruit, train and develop a team to achieve individual, store, and company goals.
• Fosters team commitment through support, relationship building, and recognizing contributions.
• Manages Mission Monday campaign to positively impact the local community.

Skills

Guest-focus leadership

Sales leadership

Communication

Team development

Service standards

Education

Bachelor’s degree preferred

Job description

The Guest Engagement Assistant Store Leader at Stand Out For Good Inc. in Cary, NC, will empower a diverse team to deliver an exceptional guest experience.

You will coach, recruit, and develop staff to embody our mission while coaching for sales excellence, operational excellence, and community impact. This role requires a hands-on, guest-facing leader who can balance daily store operations, training, and shifts with holidays, nights, and weekends.