Guest Engagement Representative

Griffin Museum of Science and Industry; Chicago (IL); On-site; USD 17,000 - 26,000; Part time

Benefits offered by this job

Benefits starting day one

Free admission for family and friends

Free admission to other museums

Free parking in Griffin MSI’s garage

Job summary

The Griffin Museum of Science and Industry is seeking a Guest Engagement Representative to deliver outstanding service to visitors. This on-site, part-time role supports museum experiences for guests of all ages and interests, with a schedule of 3-4 full days per week.

The position is union-represented (AFSCME Council 31) and requires Tuesday availability and at least one weekend day, plus occasional evenings for special events.

Qualifications

• The Guest Engagement Representative provides excellent customer service to guests.

Responsibilities

• Support guest-facing operations to engage and orient museum guests.
• Work onsite part-time 3-4 full days per week and participate in evening events.

Skills

Customer service

Job description

About Us :The Griffin Museum of Science and Industry is the largest and most interactive science museum in the Western Hemisphere. Griffin Museum of Science and Industry (Griffin MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. Griffin MSI’s mission – to inspire the inventive genius in everyone – is realized through its world-class exhibitions and engaging guest experiences. The Griffin Museum of Science and Industry provides programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering and math.
We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting day one of your employment, free admission to Griffin MSI for family and friends, free admission to other museums, free parking in Griffin MSI’s garage and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart and innovative people, the Griffin Museum of Science and Industry is the right place for you!
The Job: The Guest Engagement Representative (GER) is responsible for providing excellent customer service through all interactions with guests. GERs will perform various guest-facing operational functions in support of engaging and orienting Museum guests and help build fun and amazing Museum experiences for guests of all ages and interests.
This is a part-time position working onsite at the Museum 3-4 full days per week and is a union-represented position (AFSCME Council 31).Please note the role requires Tuesday availability and one weekend day availability as well as occasional evening availability for special events.