Guest-Driven Server — Family-Style Hospitality

Carlos O'Kelly's; Cedar Rapids (IA); On-site; USD 24,000 - 36,000; Full time

Job summary

Carlos O’Kelly’s in Cedar Rapids, IA is seeking friendly servers to create memorable dining experiences. You’ll take orders, serve food and drinks, and help guests feel at home in a fast-paced, family-friendly setting.

This role emphasizes guest care, teamwork, and attention to detail—answering questions, making recommendations, and ensuring clean, efficient service throughout shifts.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make recommendations regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the state-of-the-art tablet-based Nigel point-of-sale system - no pen and paper here.
• Observe and serve guests, responding to any needs or requests.
• Present guest checks to each table.
• Participate in the clearing and resetting of dining room tables.

Skills

Customer service

Communication

Mobility

Verbal communication

Basic math

Teamwork

Education

High school diploma or equivalent

Tools

Nigel POS

Job description

Carlos O’Kelly’s in Cedar Rapids, IA is seeking friendly servers to create memorable dining experiences. You’ll take orders, serve food and drinks, and help guests feel at home in a fast-paced, family-friendly setting.

This role emphasizes guest care, teamwork, and attention to detail—answering questions, making recommendations, and ensuring clean, efficient service throughout shifts.