Guest Experience Server – Family-Driven Hospitality

Carlos O'Kelly's; Cedar Falls (IA); On-site; USD 20,000 - 32,000; Full time

Job summary

Carlos O'Kelly's, part of Thrive Restaurant Group, is seeking a server to join our family in a fast-paced casual Mexican restaurant environment. You’ll deliver food and drinks, greet guests, and help create a memorable dining experience.

We value care for others, a positive attitude, mobility, and clear communication. You’ll handle tables, assist in service areas, and use our tablet POS to coordinate orders. Equal opportunity employer; tip-based earnings plus tips.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make recommendations regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the state‑of‑the‑art tablet‑based Nigel point‑of‑sale system - no pen and paper here.
• Observe and serve guests, responding to any needs or requests.
• Present guest checks to each table.
• Participate in the clearing and resetting of dining room tables.

Skills

Customer service

Positive attitude

Mobility

Basic math

Verbal communication

Job description

Carlos O'Kelly's, part of Thrive Restaurant Group, is seeking a server to join our family in a fast-paced casual Mexican restaurant environment. You’ll deliver food and drinks, greet guests, and help create a memorable dining experience.

We value care for others, a positive attitude, mobility, and clear communication. You’ll handle tables, assist in service areas, and use our tablet POS to coordinate orders. Equal opportunity employer; tip-based earnings plus tips.