Guest Experience Server - Family Hospitality

Hirebridge LLC; Pella (IA); On-site; USD 12,000 - 21,000; Full time

Job summary

Thrive Restaurant Group in Iowa is seeking a friendly Server to deliver food and drinks and provide attentive, guest-focused service in a casual, family-friendly setting.

You’ll greet guests, take orders, and work with the kitchen and bar to ensure timely service while maintaining a clean dining area. This role emphasizes teamwork, communication, and a welcoming atmosphere that encourages guests to return.

Paid with tip credit minimum wage plus tips; earnings vary by shift and volume.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude.
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make suggestions regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the point-of-sale computerized register system.
• Observe and serve guests responding to any needs or requests.
• Present guest checks to each table and facilitates payment. Makes correct change and/or completes the proper charge card procedure.
• Participates in the clearing and resetting of dining room tables.

Skills

Customer service

Friendly demeanor

Communication

Mobility

Team player

Job description

Thrive Restaurant Group in Iowa is seeking a friendly Server to deliver food and drinks and provide attentive, guest-focused service in a casual, family-friendly setting.

You’ll greet guests, take orders, and work with the kitchen and bar to ensure timely service while maintaining a clean dining area. This role emphasizes teamwork, communication, and a welcoming atmosphere that encourages guests to return.

Paid with tip credit minimum wage plus tips; earnings vary by shift and volume.