Guest-Driven Assistant Manager - Hospitality Leader

Buffalo Wing Factory, Chantilly; Fairfax (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Buffalo Wing Factory in Chantilly, VA is seeking an Assistant Manager to support the General Manager in front- and back-of-house operations, delivering a welcoming environment and exceptional dining experience for every guest.

The ideal candidate is personable, proactive in resolving guest concerns, and capable of assisting with ordering, inventory, scheduling, and maintaining operational standards while training and motivating team members.

Qualifications

• Proven experience in customer service; prior restaurant or hospitality experience strongly preferred.

Responsibilities

• Assist the General Manager in front- and back-of-house operations.
• Provide a welcoming environment and handle guest concerns promptly and professionally.
• Assist with ordering, inventory management, and scheduling to maintain smooth operations.
• Maintain operational standards and contribute to training, mentoring, and motivating team members.

Skills

Customer service

Evenings/weekends availability

Interpersonal communication

Ordering & inventory

Scheduling

Team leadership

Organization & time management

Adaptability & reliability

Job description

Buffalo Wing Factory in Chantilly, VA is seeking an Assistant Manager to support the General Manager in front- and back-of-house operations, delivering a welcoming environment and exceptional dining experience for every guest.

The ideal candidate is personable, proactive in resolving guest concerns, and capable of assisting with ordering, inventory, scheduling, and maintaining operational standards while training and motivating team members.