Guest Concierge & Scheduling Specialist

Massage Envy; Lynnwood (WA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Healthcare: medical, dental, vision

401(k) - FT

Paid time off

Referral bonus

Employee assistance program

Discounted and free services

40% off skincare products

Job summary

Massage Envy Lynnwood is hiring for a front-desk/service role. You will engage clients, explain services, and help schedule appointments in a fast-paced skincare and wellness environment.

Commitment to long-term employment, willingness to work AM/PM and weekends, and comfort with talking to clients are essential. Base pay is $19–$22/hour plus commissions, with healthcare, PTO, and product discounts.

Qualifications

• 2+ years of work experience.
• Able to work mornings, evenings, and weekends.
• Seeking long-term employment (1+ year+).

Responsibilities

• Check clients in and out of sessions.
• Schedule appointments for members.
• Explain services to members and guests.
• Assist with account-related tasks.
• Update payment methods as needed.
• Maintain clinic cleanliness and equipment daily.

Skills

Communication

Sales experience

Customer service

Retail/hospitality

Tools

POS systems

Job description

Massage Envy Lynnwood is hiring for a front-desk/service role. You will engage clients, explain services, and help schedule appointments in a fast-paced skincare and wellness environment.

Commitment to long-term employment, willingness to work AM/PM and weekends, and comfort with talking to clients are essential. Base pay is $19–$22/hour plus commissions, with healthcare, PTO, and product discounts.