Front Desk Reception

Massage Envy; Lynnwood (WA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) - FT

Paid time off for all employees

Employee referral bonus program

Employee Assistance Program

Discounted and free services

40% off skincare products

Commissions

Job summary

Massage Envy Lynnwood is hiring for a client-facing role that involves greeting clients, scheduling sessions, and explaining services. The position emphasizes friendly, low-pressure conversations and customer care in a skincare and wellness setting.

Ideal candidates have 2+ years of experience, are 18+, and seek long-term employment. Full-time team members enjoy healthcare, 401(k), PTO, and staff discounts as part of a collaborative, growth-oriented environment.

Qualifications

• Must have 2+ years work experience
• Must be looking for long term employment (1+ year)
• Must be at least 18 years old

Responsibilities

• Check clients in and out of sessions
• Schedule appointments
• Explain services to members and guests
• Provide account assistance
• Update payment methods
• Clean and maintain the clinic daily
• Perform client follow ups (not sales calls)
• Assist service providers with upgrades and other needs

Skills

Customer service

Communication

Sales in skincare/retail

Job description

2701 184th St., SW, Ste. 122-C, Lynnwood, WA 98037 • Massage Envy - Donna Senatore

Massage Envy Lynnwood at 2701 184th St SW, Lynnwood, WA 98037

• Base pay of $19-22/hour DOE plus commissions & perks
• Healthcare including medical, dental and vision plans for FT employees
• 401(k) - FT
• Paid time off for all employees
• Employee referral bonus program
• Employee Assistance Program
• Discounted and free services
• 40% off all skincare products

• AM, PM and weekend shifts are a part of all our schedules, we are open 7 days a week
• This is not a M-F/morning only position
• Must be at least 18 to work here
• Must have 2+ years work experience
• Must be looking for long term employment of 1+ year (our team has little turnover & invest a lot of time into training)

Details:

• Must be flexible on your schedule, some restraints can be worked around
• We don't have set schedules, but we have monthly schedules, this allows everyone to have the time off they desire
• Pay $18-20+ Commissions
• Monthly schedules after training
• Our FT is 26hrs per week

The ideal candidates feels comfortable talking to clients and engaging them in conversation. Sales with us is really just talking to people, if you can do that the rest is easy. Great candidates can include those who love skincare, body work, have a history with low pressure sales, customer interaction and those in retail, hospitality, fast food and similar that want to a change of pace and have somewhere that they can learn and grow for a long time. We have low turnover with a light hearted, kind and fun team that everyone loves to work with. You don't have to be friends with everyone but you should always be kind and courteous with everyone. Nobody here is trying to one up anyone, we are all working towards the same goals.

Job Duties include:

• Checking clients in and out of sessions
• Scheduling appointments
• Understanding and explaining all services to members and guests
• Account assistance
• Updating payment methods
• Laundry and general clinic cleaning/upkeep daily
• Client follow ups (not sales calls)
• Assisting service providers with upgrades and other needs