Guest Concierge & Member Experience Advocate

JCC of Dallas; Dallas (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

The JCC of Dallas is seeking a part-time Member Service Representative to manage customer relationships and ensure excellent service for guests and members. The role requires a professional demeanor, effective communication skills, and flexibility in scheduling. Ideal candidates will have problem-solving abilities and proficiency in Microsoft Office, including intermediate Excel skills.

Responsibilities include answering inquiries, conducting tours, and building rapport with members. Join the JCC team and contribute to a welcoming environment.

Qualifications

• Professional appearance and tone.
• Ability to solve problems effectively.
• Intermediate proficiency in Excel.

Responsibilities

• Provide excellent customer service to all guests and members.
• Serve as a knowledge expert on JCC programs and services.
• Follow agency policies and handle member inquiries.
• Contact members for feedback and maintain rapport.

Skills

Customer service

Communication

Microsoft Office

Problem-solving

Initiative

Job description

The JCC of Dallas is seeking a part-time Member Service Representative to manage customer relationships and ensure excellent service for guests and members. The role requires a professional demeanor, effective communication skills, and flexibility in scheduling. Ideal candidates will have problem-solving abilities and proficiency in Microsoft Office, including intermediate Excel skills.

Responsibilities include answering inquiries, conducting tours, and building rapport with members. Join the JCC team and contribute to a welcoming environment.