Guest Concierge Marketing Coordinator

Travel + Leisure Co.; San Francisco (CA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Wish day paid time to volunteer at an

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Paid time off and holidays

Job summary

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic portfolio of resort, travel club, and lifestyle brands. Our associates help fulfill the mission to put the world on vacation, turning inspiration into exceptional experiences for millions of travelers worldwide.

We value career-minded professionals and a collaborative, high-energy environment. This role involves in-person guest interaction at resorts, providing service, and coordinating

Qualifications

• 1 to 3 years of sales and/or marketing experience preferred.
• Maintain production standards.
• Proficient in general computer skills and smart devices.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• High School Diploma or equivalent is required.

Responsibilities

• Direct, face-to-face marketing with guests checking into our resorts
• Provide concierge-like service to all guests
• Incentivize and schedule guests to meet with member services to discuss their owner update and workshop
• The coordinator may offer gifts to the guest for participating in the update
• Partner with the resort staff to receive arrival sheets of the guests that should be checking in during their shift

Skills

Sales experience

Production standards

Computer skills

Communication skills

Team player

High School Diploma

Education

High School Diploma or equivalent

Tools

Smart devices

Job description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic portfolio of resort, travel club, and lifestyle brands. Our associates help fulfill the mission to put the world on vacation, turning inspiration into exceptional experiences for millions of travelers worldwide.

We value career-minded professionals and a collaborative, high-energy environment. This role involves in-person guest interaction at resorts, providing service, and coordinating